1. Information We Collect

Depending on how you interact with us, we may collect:

• Personal & Business Information: Name, email, phone number, company name, role, business details relevant to collaboration, billing and payment details.
• Technical Information: Device details, IP address, browser type, operating system, usage logs, API integrations, error reports.
• Project & Service Data: Requirements, specifications, design files, source code, prototypes, analytics, or SEO campaign data.
• Cookies & Tracking Data: User behaviour, marketing metrics (where permitted).

2. How We Use Your Information

• Service delivery & project collaboration
• Digital marketing analysis & optimization
• IT outsourcing, infrastructure, and support
• E-commerce and secure transactions
• Product design (UI/UX, prototypes, research)
• Business operations (billing, compliance, recordkeeping)
• Improvement & security (fraud detection, cybersecurity)

3. Data Sharing & Disclosure

We do not sell your information. We may share:

• With trusted partners (hosting, payments, marketing).
• With your consent for collaboration.
• For legal compliance or court orders.
• During mergers, acquisitions, or restructuring.

4. Data Security

We adopt strong security practices (encryption, restricted access, monitoring). However, no method is 100% secure.

5. Data Retention

• Project data: kept only as long as necessary.
• Marketing data: stored until you opt out.
• Legal & financial records: retained as required.

6. Your Rights

You may request access, correction, deletion, restriction, withdraw consent, or request a copy of your data. Send requests to info@optisofttechnology.

7. Cookies & Tracking

We may use cookies for functionality, analytics, and marketing. Preferences can be adjusted in your browser.

8. International Data Transfers

If you access our services outside Nigeria, your data may be stored in other jurisdictions, subject to applicable safeguards.

9. Third-Party Links

We are not responsible for the privacy practices or content of third-party websites linked to our services.

10. Children’s Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect their data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.